Inspired by companies like Clearview AI, Nextdoor, and Amazon, this case study asks students to assume the role of a high-ranking ethics-focused employee at a (fictional) neighborhood-focused social media company. It involves challenging ethical questions around how social media services and surveillance tools are built and used, and the complicated relationship between companies, their users, and law enforcement authorities. Students should pay particular attention to the values implicated by certain design decisions, and the competing incentives for corporations that might complicate the picture for ethical decision making.
Johanna Gunawan & Woodrow Hartzog,
The Case of the Nosy Neighbors
MIT Case Studies in Social and Ethical Responsibilities of Computing
Available at: https://doi.org/10.21428/2c646de5.a4d7f265